Key Duties Process customer orders accurately and efficiently Coordinate stock availability, deliveries, and order follow-ups Prepare quotations, invoices, delivery documents, and reports Liaise with customers regarding order status and updates Coordinate with internal departments to ensure timely order fulfillment Maintain accurate records within the ERP/CRM system Support customer service and after-sales coordination Requirements Diploma or Degree in Business Administration, Supply Chain, or related field 2+ years' experience in order processing, sales administration, or customer service Fluency in Gujarati or Hindi is required Strong organizational and communication skills Good computer knowledge, especially Microsoft Excel and ERP systems Experience using Odoo ERP is an added advantage Ability to work under pressure and manage Multiple tasks efficiently