Our client, an on-demand Courier Service that delivers products ordered through their mobile app, seeks to recruit a Training and Process Lead Your Work-life Opportunity: Our Client strives to provide our customers with a world-class experience. To help us do that, we are seeking a highly skilled Training and Process Lead who will be responsible for driving the overall training strategy, ensuring

Our client, an on-demand Courier Service that delivers products ordered through their mobile app seeks to recruit A Staff Coordinator, who will be a key point of contact between the company and their customers. DUTIES/ROLES Coordinate operations control center Maximize the productivity of resources (people, technology etc.) Coach and handhold agents to maintain high operations standards Monitor an

The Role RTO Quality and Performance Manager (Experience in call center most preferred) What You’ll Do Performance Monitoring and Evaluation Quality assurance Continuous improvement Training and Development Compliance and Standards What We’re Looking For Have worked in a similar role before. Strong analytical skills with a keen eye for detail and accuracy. Data-driven mindset Excellent communicati